At Evanglo Betrotter, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

Return Eligibility

  • Items must be returned within 7 days from the date of delivery.

  • The product must be unused, in its original packaging, and in the same condition that you received it.

  • Returns must include the original receipt or proof of purchase.

How to Initiate a Return
To start the return process, please contact us at [email protected] with your order number, the reason for the return, and any relevant photos (if applicable). Our support team will provide you with further instructions.

Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed within 5–7 business days via the original method of payment or as store credit, depending on your preference.

  • Please note: shipping costs (if any) are non-refundable.

Exchange Policy
We currently do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order.

Non-Returnable Items

  • Items marked as final sale

  • Used or damaged items not due to our error

  • Custom or personalized products

Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account or contact your payment provider. If you’ve done this and still have not received your refund, please email us at [email protected].